Privacy Policy

Effective Date: 08.27.2025

1. Introduction
Centered with Agi (Zinnia & Oak LLC) ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable global privacy laws.

2. Data We Collect
We may collect and process the following personal data:

• Name, email address, and contact details (via Google Forms, Zoom, Calendly, and OfferingTree)

• Payment details (processed securely through Stripe; we do not store payment information)

• Information you provide when signing up for our services, newsletters, or communications

• IP address and browsing data (collected via website analytics)

• Any additional information you voluntarily provide

3. How We Use Your Data
We use your data to:

• Provide and manage our services (yoga, English lessons, coaching, workshops, courses)

• Process payments via Stripe

• Schedule appointments via OfferingTree's built-in system or Calendly

• Host live classes, courses and coaching sessions via Zoom

• Send email updates (only if you opt-in)

• Improve our services and customer experience

• Comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)
We process personal data under the following legal bases:

• Consent: When you opt into email communications

• Contract: To fulfill our services when you sign up for classes or coaching

• Legal Obligation: To comply with financial or tax regulations

• Legitimate Interest: To improve our services and customer experience

5. Your Rights Under GDPR & CCPA
As a resident of the EU (GDPR) or California (CCPA), you have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request data deletion ("Right to be Forgotten")

• Restrict or object to processing

• Withdraw consent at any time (for email communications)

• Request data portability

• Opt-out of data collection and sharing (CCPA-specific)

To exercise these rights, please contact us at support@centeredwithagi.com.

6. Data Storage & Security
We take appropriate technical and organizational measures to protect your data. Your information is stored securely through our third-party service providers (Google Forms, Calendly, Zoom, OfferingTree, and Stripe).

7. Data Retention
We retain your personal data only as long as necessary to fulfill our services, comply with legal obligations, and resolve disputes.

8. Third-Party Services
We use third-party providers to process payments, schedule appointments, and manage communications. These providers comply with GDPR and CCPA and have their own privacy policies:

• Stripe (Payments): Stripe’s Privacy Policy

• Calendly (Scheduling): Calendly’s Privacy Policy

• Google Forms (Sign-ups & Other Forms): Google’s Privacy Policy

• OfferingTree (Memberships & Services): OfferingTree’s Privacy Policy

• Zoom (Online Sessions & Coaching Calls): Zoom’s Privacy Policy

9. Do Not Sell My Personal Information (CCPA Compliance)
We do not sell personal information. However, under CCPA, California residents have the right to opt-out of data collection for targeted advertising or analytics.

If you wish to opt out, please contact us at support@centeredwithagi.com with the subject line “Do Not Sell My Personal Information.”

10. Global Compliance
In addition to GDPR and CCPA, we strive to comply with other privacy laws, including:

• PIPEDA (Canada): Canadian users have the right to access, correct, and request deletion of their data.

• APA (Australia): Australian users have the right to access and correct their data, and we ensure secure data storage.

• LGPD (Brazil): Brazilian users can request data deletion and must provide consent before data collection.

If you are located in China, please note that our services are not designed for full compliance with PIPL (China’s Personal Information Protection Law) as we store data outside China.

If you have any data protection concerns, please contact us at support@centeredwithagi.com.

11. Contact Us
If you have any questions or requests regarding your personal data, please contact us at:
Centered with Agi (Zinnia & Oak LLC)
support@centeredwithagi.com

This Privacy Policy may be updated periodically. Please review it regularly for changes.